It should emphasize what it means to be a resident of the area and the characteristics that go along with it. It should also have the services to match those expectations. At Wold, our team strives to create designs that match the long-term goals of your community. We aim to create a space equipped with community gathering spaces, customer service areas, and top-of-the-line safety measures for the public, elected officials and employees.
As city halls have evolved, one area that has changed is the enhancement of customer service. In the 20th century, individual departments in a city hall were often separate with a particular service window. Now, city halls are designed with the intent of creating an efficient experience for community members. We strive to minimize locations for community interaction to ease any stress associated with multiple service locations. Whether that is stress experienced by community members needing assistance or departments that need collaboration with other departments while assisting. We understand that each city hall is different, which may make this not an ideal approach for your community. Thus, we take the time to understand your operational needs before we match solutions.
When a town or city grows in population, its community expects that the city's services will also increase. There is a looming pressure of expectations for cities to provide all adequate services while efficiently doing that. Growth doesn't always mean square footage, though. It often means an analysis of what's working in city hall and what could be improved. Our team is committed to creating flexible designs for growth while also bringing a new level of expectations. We also understand that many citizens may take their services online. Because of this shift, we see an increase in the desire for community gathering spaces. Our designs are flexible and can match whatever your community is aspiring to growth-wise.
In recent years, we've seen an unfortunate increase in dangerous situations at city halls. Our team understands there is a more considerable need for protection if an individual were to cause harm, which is why we analyze all types of potential risks. Together, we will design a clear definition of staff vs. public areas, implement ballistic resistant counters, and establish multiple exit points for security. Although safety is the number one priority in our city hall designs, we also want to ensure safety measures don't hinder citizens from feeling welcomed to enter. To ensure that your goals are matched for safety, we will discuss which safety measures you would prefer in your design. The first step throughout our partnership is understanding how our designs can collaborate with your individual needs.
As stated before, a city hall is commonly known as a hallmark in a community. It represents the qualities of what it means to be a resident and provides an area for residents to receive quality service. City halls can stand on their own, or they can be co-located with other services that also represent your city’s mission. Because communities are so unique, we put a large amount of effort into listening to you and your team first. We listen to how your services function, and from there, we create a city hall design that matches your needs and desires.
Our team wants to learn more about you! Please let us know how we can connect you with the right person.